Support

After payment, your digital certificate is emailed instantly. Hard wallet cards ship via USPS within 24-48 hours and usually arrive in 2–5 business days upon shipping. Hard cards are provided for free at no additional cost. We reserve the right not to send a card at any time.

Yes, training online is a recognized form of training for obtaining your cognitive certification across a wide range of professions, including nurses, dentists, physicians, chiropractors, teachers, foster parents, industrial workers, healthcare professionals, retailers, childcare workers, farmers, security guards, and many others, however, it is ultimately up to your employer or licensing board for workplace requirements. For those who are required to complete a hands-on component or a skills-check, please visit CPRNearMe.com.

Yes, but we do wish for your good faith in having already been certified in the chosen course before taking the exam, if you wish to skip the course. Additionally, this applies if the client has finished the course but has not obtained certification within two years, or for ease of use in website navigation, like revisiting sections or switching between pages for a better learning experience. Additionally, this applies if the client has finished the course but has not obtained certification within two years, or for ease of use in website navigation, like revisiting sections or switching between pages for a better learning experience.

All courses are on average 15-25 minutes. Our BLS course is 20-30 minutes.

All exams have 10 (true/false or multiple choice) questions.

If, for whatever reason, you fail the exam you can retry as many times as you would like.

All exams are FREE of charge.

No. You can be certified entirely through NationalCPRFoundation, however, if your employer or licensing board requires a hands-on component or a skills check, please visit CPRNearMe.com.

All certifications are valid for 2 years.

Our certification and coursework follow the guidelines of the AHA® and ECC/ILCOR—meaning: all certificates are accepted, however, there is no such approvals database of employers, it is industry standard for providers to be accepted if they follow the AHA® guidelines. However, if your employer or licensing board requires a hands-on component or a skills check, or a different provider, please visit CPRNearMe.com.

Our automated system is through PayPal’s Purchase Protection Anti-Fraud Technology Coverage for Consumers and Businesses. Allowing our customers the protection of PayPal gives us and our customers the assurance of a 100% satisfaction. You Do Not need to make a PayPal account to Pay with a Debit or Credit Card.

If your Group Links are not working please clear the cache in your browser. Here are instructions for each browser:

For Chrome users:

1. On your keyboard use
2. Control + Shift + Delete
3. In “Clear the following items from” select “All Time”
4. Click “Clear Data”
5. Close and reopen your browser
6. Retry the link

For Firefox users:

1. On your keyboard use
2. Control + Shift + Delete
3. In “Time range to clear” select “Everything”
4. Click “Clear Now”
5. Close and reopen your browser
6. Retry the link

For Internet Explorer users:

1. Click on the gear in the top right of the browser
2. Select “Internet Options”
3. In the “General” tab under “Browsing History” click on “Delete”
4. On the “Delete Browsing History” window click “Delete”
5. Click OK
6. Close and reopen your browser
7. Retry the link

If clearing your cache doesn’t fix the issue please contact us at support@nationalcprfoundation.com.

1. Login into your Group Portal
2. Scroll down to “My Group Certificates”
3. Select the “Start” and “End” dates
4. Click on the orange buttons below the date range depending on what kind of export is needed
5. “Download Certificates” will send you a PDF of all completed group certificates within the selected date range
6. “Download Wallet Cards” will send you a PDF of all completed group wallet cards within the selected date range
7. “Download Spreasheet” will send you a CSV of all completed group certificates within the selected date range
8. “Download Certificates & Wallet Cards” will send you a PDF of all completed group certificates and wallet cards within the selected date range
9. NOTE: If you have 50 or more completed group certificates, your will receive an email with a link to download your file within 15 minutes from your request

No, we do not offer hands-on training. If your employer has requested you to receive hands-on training or a skills check, please visit  CPRNearMe.com.

If you didn’t receive your Certificate it’s most likely because the Certificate was caught by your spam folder or blocked by a firewall. Please follow this link: e-Verify & Download to obtain a copy of your certificate and/or verify it’s validity. Please email us at support@nationalcprfoundation.com and we’ll send you a copy of your Certificate.

Training requirements vary across different workplaces and industries. While online training is a legitimate and suitable option for many students, specific industries and workplaces may have unique requirements. It is important to check with your employer or licensing board to understand your specific requirements.